Provider Login
Common ClearValue Hearing Provider Questions
1. How do I become a Provider for the ClearValue Hearing Healthcare network?
2. How do I order instruments through this program
3. How are referrals generated under this program?
5. How much can I charge the patient for Hearing Instruments?
6. What is a Free Hearing Aid test and can I charge for diagnostic evaluations?
10. If I decide that I no longer want to participate in ClearValue Hearing what is the procedure?
11. How do I contact ClearValue Hearing if I have questions?
12. How does a member activate their account with ClearValue Hearing?
1. How do I become a Provider for the ClearValue Hearing Healthcare network?
A. After signing a Confidentiality Agreement we will send you a packet to describe the program. If you decide to participate please complete and sign the enclosed contract, enclose a copy of your current license, proof of insurance, list of office locations and return to ClearValue Hearing.
2. How do I order instruments through this program?
A. You will order, pay invoices, collect from patients as you do in your normal business except you will be
assigned a ClearValue account number which will identify your discount pricing. This account number will be assigned from your inside Siemens Sales Representative. The patient membership number with specific organization must also be included on all order forms.
3. How are referrals generated under this program?
A. ClearValue Hearing and Siemens directly market each organization for you. When a member activates their ClearValue plan you will be notified of those individuals in your area. It is your responsibility to schedule tests and make recommendations as you would any referral. Displaying and including Farm Bureau logo in offices and marketing pieces will initiate additional referrals.
A. Each organization requires a Patient Satisfaction Survey to monitor the success and benefit of the program. The patient upon activation will receive that survey. Remind them that they must complete and mail to ClearValue Hearing to receive their batteries. We will send some additional Satisfaction Surveys to each provider so they can assist the member when completing at the fit date.
5. How much can I charge the patient for Hearing Instruments?
A. After you’ve become a Preferred Provider you will receive a ClearValue price sheet which lists Siemens Suggested Retail Price and the discounted price that you can charge for each circuit. All models, CIC, ITC, ITE and BTE’s are priced the same and include directional microphones or telecoil and a two year warranty at no extra cost to you or the patient. All other options can be charged accordingly. Only maximum limits are listed to reflect differences in pricing and special promotions, however, your pricing to activated members must reflect a discount from your normal pricing policy.
6. What is a Free Hearing Aid test and can I charge for diagnostic evaluations?
A. Diagnostic evaluations are not a benefit of this program. If at any time during your exam you suspect a medically significant loss, inform the patient that before you can administer your free Hearing Aid test a diagnostic evaluation and or medical referral will need to be recommended, both of which are not covered by the ClearValue Benefits Plan.
A. Yes. The legal interpretation from the Attorney Generals office is as follows: Persons who pay a membership fee or is employed by a company that has a contractual relationship with a providers group can receive free services and special pricing because of that member or employee relationship.
A. Yes. While not required, it is highly recommended that you include organizational logos and contracted
manufacturer’s names in your normal marketing pieces. ClearValue Hearing and Siemens specifically markets each organization through mailings and advertisements in publications to support this program.
A. Siemens is the exclusive manufacturer of ClearValue Hearing thus activated members must be fit with Siemens products and be billed no more than the maximum allowable price. Free Hearing Aid testing, periodic clean and checks are also included benefits. Please refer to the included Providers Responsibilities section for specific items.
10. If I decide that I no longer want to participate in ClearValue Hearing what is the procedure?
A. Both parties have the right to terminate this contract at anytime, with a 30 day written notice signed by the
appropriate individual.
11. How do I contact ClearValue Hearing if I have questions?
A. You can contact us by phone at (888)497-7447, by email at clearvalue@clearvaluehearing.com or by mail at ClearValue Hearing; 1010 A Broadway, Red Oak, IA 51566
12. How does a member activate their account with ClearValue Hearing?
A. Members can call, email or visit our website to activate their account with ClearValue Hearing.